Shifting the Burden

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When a problem is hard to solve, people have a tendency to shift the burden to easy fixes of the symptoms instead of working on the underlying problem.

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By hiding the symptoms, people make the situation worse because the problem becomes unnoticed. The problem grows until it becomes too hard to be solved, leading to a crisis.

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In The Fifth Discipline, Peter Senge suggests strengthening the fundamental response and weakening the symptomatic response.

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